Telecom service providers, now more than ever before, are challenged to find ways of keeping customers engaged. This is especially true of emerging markets, where prepaid customers are price-sensitive and hungry for service quality.
|Insights across networks right up to tertiary sales outlets can be key to providing exactly the right product and reducing churn or increasing acquisition.|
|In addition, non-availability of products at retail points will automatically contribute to churn.|
Axienta’s telco solution is designed specifically to empower and boost performance of the fields sales force to ensure 'share of shelf'.